1. Eligibility

• 1.1. To be eligible for the complimentary rebate voucher, customers must meet one of the following criteria:
  • a) Successful activation or port-in the specified postpaid plans.
  • b) Make full payment on their bills by the due date specified on the invoice.
  • c) Successful subscribed of specified prepaid add-on plans.
• 1.2. This offer is available to all customers who settle their bills in full and on time.

• 2.1. Full payment must be received by the due date indicated on the invoice.
• 2.2. Partially paid bills or payments made after the due date will not qualify for the complimentary rebate voucher.

• 3.1. A valid SMART KOTAK App member account must be active in order to redeem the voucher.
• 3.2. Only postpaid or prepaid plans that subscribe under this campaign are eligible to enjoy the rebate voucher.
• 3.3. The voucher will be issued latest within the first week of next month of receiving full payment. In the event of a delay in issuing the voucher, customers are advised to contact our customer service.
• 3.4. Customers can only use the vouchers for one-time purchase only.
• 3.5. Voucher validity is limited in time & such validity period shall be as prescribed in any individual voucher policy.
• 3.6. SMART KOTAK reserves the right to revoke the use of voucher for any reason, including the following circumstances:
• a) suspicious or fraudulent purchasing activity or voucher use;
• b) voucher used in bad faith (including resold voucher)
• 3.7. Vouchers are non-transferable, non-refundable, and cannot be exchanged for cash.
• 3.8. Eligible customers will receive a complimentary rebate voucher based on the amount stated below:
  • a) Postpaid plans (5G Postpaid38 SE & 5G Postpaid48 SE) successful activation or port-in : RM10 rebate voucher
  • b) Bill payment rebates for 5G Postpaid38 SE : RM3 rebate voucher
  • c) Bill payment rebates for 5G Postpaid48 SE : RM5 rebate voucher
  • d) Subscription rebates of redFast30 add-on for prepaid user : RM2 rebate voucher
  • e) Subscription rebates of ultra35 add-on for prepaid user : RM2 rebate voucher

• 4.1. Vouchers must be redeemed by the expiration date indicated on the voucher.
• 4.2. To redeem the voucher, customers must present it at SMART KOTAK outlets.
• 4.3. Only original app voucher will be accepted.
• 4.4. Voucher are stackable with other rebate vouchers if applicable within a same SMART KOTAK member account.

• 5.1. SMART KOTAK reserves the right to change these terms & conditions or cancel any voucher at any time & without notice.
• 5.2. The company is not responsible for any lost, stolen, or damaged vouchers.
• 5.3. By participating in this campaign, customers agree to these terms and conditions.
• 5.4. Any disputes arising from this campaign will be resolved at the company's discretion.